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Ordering and Return Policy
Order Acceptance Policy
Your receipt of confirmation of your order does not signify acceptance of your order by BestOfferFurniture.com, nor confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
If your order contains an item(s) that have been discontinued, you will be notified within 2-3 days and a full refund will be given.
Returns and Cancellations of Orders
What is your Cancellation and Return Policy?
BestOfferFurniture.com does not sell the product based on the fact that it fits into your home or property. Please take all proper measurements to make sure that the product is right for you.
If your order is cancelled before shipment of your merchandise, there will be no charge for your cancellation. If merchandise has been shipped, you will be responsible for ALL shipping charges and that amount will be deducted from your refund amount. All cancellations must be notified in advance of delivery to the destination.
Returns will be based on a case by case basis. Generally, there are NO RETURNS but BestOfferFurniture.com may allow a return with a 25 percent restocking fee plus payment of ALL shipping fees. All returns must be in their original packaging. The refund will be given once the product is received.
Any orders that received Free merchandise or Free Shipping on an order that has been returned, the free items are included in the price of the merchandise and you will be responsible for payment of All shipping costs and Free Items.
Damaged Merchandise
What happens if my merchandise is Damaged on Delivery?
If the delivery arrives and the cartons are extremely damaged, please refuse the order. We will make sure that a new carton will be sent out immediately. If you find out that a piece is damaged after delivery, contact us as soon as possible and we will remedy the situation. If an exchange is sent out, the customer is responsible for all damaged merchandise being returned. If the merchandise is not returned, the customer will be charged again for the merchandise that was not returned. Damages older than 15 days do not have the option of being returned.
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